Privacy Policy
We know you are trusting us with something personal — your health journey. Here is exactly what we collect, why, and how we protect it.
Fibroid Wellness Nigeria ("we," "our," or "us") respects the trust you place in us when you visit our website, watch our presentation, or purchase the 90-Day Fibroid Wellness Program. This Privacy Policy explains, in plain language, what personal information we collect, how we use it, who we share it with, and the choices and rights available to you.
By using this website or purchasing our program, you agree to the practices described in this policy. If you do not agree, please do not use this site or submit your information to us.
Information We Collect
We collect only the information necessary to deliver your purchase, communicate with you, and improve your experience. We do not collect medical records, diagnostic results, or any health information beyond what you voluntarily choose to share with us (for example, in a testimonial or support email).
| Category | Examples | When Collected |
|---|---|---|
| Contact Information | Full name, email address, phone number | Checkout, newsletter signup, contact form |
| Payment Information | Transaction reference, amount paid, payment method type | At checkout via Paystack/Flutterwave |
| Technical Information | IP address, browser type, device type, pages visited | Automatically, while browsing the site |
| Voluntary Information | Testimonials, messages, survey responses | Only if you choose to submit them |
We never ask for or store your card number, CVV, or banking PIN. All card and bank details are entered directly into our secure payment processor (Paystack), which is PCI-DSS compliant. We only receive confirmation that your payment was successful.
How We Use Your Data
We use the information we collect strictly for purposes connected to your purchase, support, and your experience with our content. We will never use your data for purposes you have not consented to.
Payment & Checkout
All payments on this website are processed through trusted third-party payment processors, including Paystack and Flutterwave. When you check out, you are temporarily directed to their secure servers to complete your transaction.
We do not store your full card details, bank account PIN, or one-time passwords (OTP) at any point. These processors are independently certified and comply with the Payment Card Industry Data Security Standard (PCI-DSS).
Important: We will never call, email, or message you asking for your card PIN, OTP, or full card number. If you receive such a request claiming to be from Fibroid Wellness Nigeria, please do not respond and report it to us immediately.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve the overall experience. Cookies are small text files stored on your device.
Types of cookies we use:
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the website and checkout process to function correctly |
| Analytics | Helps us understand which pages are visited and how long visitors stay (e.g., Google Analytics) |
| Marketing | Used to measure the effectiveness of our ads on platforms like Facebook and Instagram |
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may prevent checkout from functioning properly.
Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We only share limited information with trusted service providers who help us operate this business, and only to the extent necessary for them to perform their service.
| Service Provider | What They Receive | Why |
|---|---|---|
| Paystack / Flutterwave | Name, email, payment amount | To process your payment securely |
| Email Delivery Service | Email address, name | To send your ebook and order confirmation |
| Web Hosting Provider | IP address, technical browsing data | To host and serve the website to you |
| Analytics Provider | Anonymised browsing behaviour | To understand and improve site performance |
We may also disclose information if required by Nigerian law, court order, or government regulation, or to protect the rights, property, or safety of our company, customers, or the public.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected users in the unlikely event of a data breach, as required by applicable law.
Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023 and general data protection principles, you have the following rights regarding your personal information:
Right to Access
Request a copy of the personal data we hold about you
Right to Correction
Ask us to correct any inaccurate or outdated information
Right to Deletion
Request that we delete your personal data, subject to legal obligations
Right to Object
Opt out of marketing emails or certain types of data processing
Right to Portability
Request your data in a structured, commonly used format
Right to Withdraw Consent
Withdraw any consent previously given, at any time
To exercise any of these rights, please contact us using the details at the bottom of this page. We will respond to verified requests within 30 days.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
| Data Type | Retention Period |
|---|---|
| Purchase & transaction records | 7 years (Nigerian tax & accounting requirements) |
| Email & marketing list data | Until you unsubscribe or request deletion |
| Customer support correspondence | 3 years from last contact |
| Website analytics data | 26 months (standard analytics retention) |
Children's Privacy
This website and program are intended for adult women aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated "Last updated" date at the top.
We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us directly. We aim to respond to all privacy-related enquiries within 5 business days.
We're Here to Help
Whether it's a question about your data, a refund request, or general support — reach out anytime.